vibebay Terms of Service

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Welcome to vibebay. These Terms of Service ("Terms") set out the rules that apply when you visit vibebay's website, use our mobile platform, purchase our products, or interact with our customer service team. By browsing our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

By visiting, browsing, or otherwise using any service offered by vibebay, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you may not access our website or use our services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the age of legal majority in the state or jurisdiction where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. You must not:
  • Submit fraudulent orders or engage in any deceptive activity;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell vibebay products for commercial profit without our express written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or stock discrepancies may occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, vibebay may correct the mistake and modify or cancel any affected orders before they are dispatched, issuing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@vibebay.cfd within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on vibebay's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to vibebay and is protected by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent permitted by applicable law, vibebay shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to vibebay's support team for informal resolution.

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9. Changes to These Terms

vibebay may revise or update these Terms at any time. When changes are material, we will announce them by posting the revised terms on our website. By continuing to use our website or services after any update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: vibebay
• Customer Support Email: support@vibebay.cfd
• Customer Support Phone: 16463937665
• Physical Business Address: 333 E MOSHOLU PKWY N, APT 5J, Bronx, NY 10467, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST